Privacy Policy
Dictivo is built around a simple rule: Local dictation should stay local, and Cloud Fast should be an explicit choice.
Local mode
When you use Local mode, microphone audio is processed on your device. Dictivo does not upload Local recordings or Local transcripts for storage, analytics, or model training.
Local transcripts, history, dictionary terms, snippets, settings, and selected local models are kept on the device where you use Dictivo. You can delete local history from the app.
- No Dictivo account is required for Local dictation.
- Local mode does not send your audio to a transcription server.
- The free Local tier and the 14-day Local trial use the same Local privacy boundary.
Cloud Fast
Cloud Fast is optional. If you select Cloud Fast, Dictivo uploads the current recording so it can be transcribed faster. Use Cloud Fast only for recordings you are comfortable processing remotely.
Dictionary terms, snippets, local history, and local settings stay on your device. The app receives the transcript and then applies local cleanup on your device.
- Cloud Fast uploads only recordings you send through Cloud Fast.
- Cloud Fast is separate from Local mode.
- Your monthly Cloud Fast quota is tied to your active Cloud Fast subscription and device binding.
Anonymous usage statistics
Dictivo can send anonymous, metadata-only usage statistics so setup problems and dead ends can be found. This is off by default. Nothing is sent unless you turn on "Share anonymous usage statistics" in Settings, and you can turn it off again at any time. The events describe what happened, not what you said: which setup step was reached, whether microphone access was granted or denied, how long a dictation ran, and how many words it produced. They never include audio, transcript text, file names, or application names.
Separately from that setting, starting the free Local trial sends one anonymous activation ping so trials can be counted. It carries a hashed device identifier, the platform, and the app version, is sent once per install, and contains no audio, no text, and no personal data.
Both go to Dictivo's own endpoint. There is no third-party analytics or advertising SDK in the desktop app. The website records anonymous, cookieless page views and download clicks for the same purpose.
- Usage statistics are off by default and can be turned off again at any time in Settings.
- No dictation audio and no transcript text is ever included in either stream.
- The full desktop network surface is listed on the security page.
Purchases, licenses, and support
When you buy Dictivo, the checkout provider handles payment details, billing address, tax calculation, receipts, and payment security. Dictivo receives the information needed to issue and validate the license.
If you email support, we use your message, email address, order reference, and related troubleshooting details only to answer the request and operate the customer relationship.
- Use support@dictivo.app for purchase, refund, activation, and support requests.
- License checks are used to activate purchases, refresh status, and protect paid features.
- Dictivo does not sell customer contact details.