Privacy Policy
Dictivo is built around a simple rule: Local dictation should stay local, and Cloud Fast should be an explicit choice.
Local mode
When you use Local mode, microphone audio is processed on your device. Dictivo does not upload Local recordings or Local transcripts for storage, analytics, or model training.
Local transcripts, history, dictionary terms, snippets, settings, and selected local models are kept on the device where you use Dictivo. You can delete local history from the app.
- No Dictivo account is required for Local dictation.
- Local mode does not send your audio to a transcription server.
- The free Local tier and the 14-day Local trial use the same Local privacy boundary.
Cloud Fast
Cloud Fast is optional. If you select Cloud Fast, Dictivo uploads the current recording so it can be transcribed faster. Use Cloud Fast only for recordings you are comfortable processing remotely.
Dictionary terms, snippets, local history, and local settings stay on your device. The app receives the transcript and then applies local cleanup on your device.
- Cloud Fast uploads only recordings you send through Cloud Fast.
- Cloud Fast is separate from Local mode.
- Your monthly Cloud Fast quota is tied to your active Cloud Fast subscription and device binding.
Anonymous usage statistics
Dictivo can send anonymous, metadata-only usage statistics so setup problems and dead ends can be found. This is off by default. Nothing is sent unless you turn on "Share anonymous usage statistics" in Settings, and you can turn it off again at any time. The events describe what happened, not what you said: which setup step was reached, whether microphone access was granted or denied, how long a dictation ran, and how many words it produced. They never include audio, transcript text, file names, or application names.
Separately from that setting, the Local trial reports two milestones to api.dictivo.app: trial start and the first Local transcript successfully copied or pasted. Reports contain a hashed device identifier, platform, app version, trial-start time and a capability flag; the success report adds its time. Failed deliveries may retry. Neither report contains audio or transcript text.
Both go to Dictivo's own endpoint. There is no third-party analytics or advertising SDK in the desktop app. The website records anonymous, cookieless page views and download clicks for the same purpose.
- Usage statistics are off by default and can be turned off again at any time in Settings.
- No dictation audio and no transcript text is ever included in either stream.
- The full desktop network surface is listed on the security page.
Website language
When you open an English address on dictivo.app, the website may show you the same page in your local language, based on the country your connection appears to come from. That country is used only for this request and is not stored. Visitors from Germany and from outside the European Economic Area are taken to their language directly; visitors from other EEA countries stay on the English page and are asked first.
If you choose a language in the language menu or in that prompt, the website sets a cookie named dictivo_lang that contains only that language code, so later visits keep your choice. It lasts up to one year, contains no identifier, and is not used for analytics or advertising. Clearing your browser's cookies removes it.
- Addresses that already name a language, such as /de/ or /zh-hant/, are never redirected.
- Search engines and link previews always see the page they requested.
Purchases, licenses, and support
When you buy Dictivo, the checkout provider handles payment details, billing address, tax calculation, receipts, and payment security. Dictivo receives the information needed to issue and validate the license.
When you follow a recognized campaign or referral link, the website may pass a short source label, such as reddit or google, to checkout. We associate that label with payment events to understand which channels bring purchases. We do not pass dictation content, practice text, search queries, or website visit identifiers to checkout. This does not use cookies or browser storage; visits without a recognized source remain unattributed.
If you email support, we use your message, email address, order reference, and related troubleshooting details only to answer the request and operate the customer relationship.
- Use support@dictivo.app for purchase, refund, activation, and support requests.
- License checks are used to activate purchases, refresh status, and protect paid features.
- Dictivo does not sell customer contact details.